Very helpful. Great bunch of people working here.
I spent a worthwhile hour or so in this store today trying to figure out which style/sizes of lighting will suit my new home the best. I was very impressed with the selection of lights in the store, and even more impressed with the service and design help I received from Jeff. I left feeling much more informed and confident in my choices. Thank you for your help!
I ordered about 20 lights from Thomson and they claimed to have included LED bulbs for everything and charged me for all the bulbs. But, when we unpacked everything and installed the lights, we found out they had shorted us 10 bulbs (not to mention one of the fixtures was shattered). When I called them, they said I better just look around for the bulbs because they had written down that they had given us bulbs for everything. I let them know I was the one who picked them up and unloaded them into my house and they hadn't moved since. But, the lady I spoke with was very abrupt and told me I had lost them and better look around. They made zero effort to work through the issue with me. You would think when you order an entire house worth of lights from someone, you would get a little courtesy in return.
I had heard good things about Thomson's from my parents and had been in and out a little with them, and liked the friendly atmosphere. I have recently just purchased my 3rd major appliance through them, and I'm not sure it's worth going anywhere else to look in the future! When we purchased our freezer, we had actually bough t one from another local company, and they delivered the wrong one!! Uggh. Thomson's had an open slot on their truck and had one here in an hour! When we purchased a washer, the knowledge of the salesman impressed me. He didn't just push one product over another, but gave reasons why they carry what they do, and the pros and cons of the different styles. And my stove; there was a great selection to choose from. Again the salesman knew the ins-and-outs of features, manufacturer, and pros & cons. He really helped me narrow down what we were really looking for without being biased on what one we should get. (As a side note, they had a much better price on our final choice than the same model at a local big box store!) They do not carry anything that has a track record for having issues which can give you confidence that what you get will be quality. The delivery and installation men were great as well! Thanks for all the great service!
Huge lighting selection. Extremely knowledgeable staff. Some of the best appliances in the valley. They also offer lamp parts and lamp repair. If you need something in lighting or appliance there is no better place, just go to Thomson's.
Thomson Premier Lighting And Appliance Center is a US Home Goods Store based in Logan, Utah. Thomson Premier Lighting And Appliance Center is located at 127 S Main St, Logan, UT 84321, USA.
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