The Staples in Logan is one of my favorite stores! :D From the outside, one may just assume it's a place to buy staplers, paperclips, and desk accessories. While this is true, Staples offers SO much more!
I have never been so impressed with a store! Staples blows my mind. They offer coupons and Daily Deals in Addition to their Reward's program, and are one of the most HONEST companies I have ever had the privilege to interact with. :)
Absolutely horrible customer experience. The girl in the copy and print center did not even acknowledge me until I asked multiple times for her attention (she was talking to a co-worker). Later she continued to chat with her co-worker even when my job was done and waiting on the printer. She even helped another customer and answered a phone call while I was waiting and had asked her to give me my 2 papers that had printed. No sense of priority or putting the customer first. I finally just left without my 2 important papers and I spent nearly 45 minutes there. I am so disgusted!
I went to get some copies and laminate's and we had friendly customer service and fast work.
I get everything I need for my office and also do quite a bit of printing here. They have some people that are more helpful than others, but for the most part everyone I have dealt with has been great. They put out some good coupons and have even price matched for me. I have noticed that their in-store prices are usually better than what is posted online as well. I recently was on a really tight deadline to get a banner printed. I called in to see if it was even feasible to have it printed in the time frame that I needed, the girl I was talking to said she could make it happen. I submitted the design online and she called me back within an hour to let me know that it was ready to go. So fast! I don't know where else you could have a banner printed that quickly on such short notice. They saved me! And that's not the first time. Highly recommend their copy & print service.
Printing services, self-faxing capabilities, a tech counter (able to help with a large variety of electronic needs), furnature, office snacks and coffee, packing and shipping supplies, a UPS drop-off station, school supplies, ink/toner and their corresponding printers, phones, computers, etc. You name it, and it is highly likely Staples has a way of helping you find in store OR order what you're looking for!
In addition, their Reward's program allows for each purchase to be saved in their system so you never have to worry about losing your receipts! You can let Staples keep track of them for you! :) Always available to be reprinted when needed.
Staples Contains (to name a few):
Staples LOVES their customers! It is never an inconvenience to assist the customers. They will do everything in their power to make your experience a great one, and if they don't know the answer to a question, they work together as a team to find someone who does.
And the Rewards program they offer is Fabulous!! It's TOTALLY FREE, and pretty much just a "Thank you for being a loyal Staples customer". Why NOT get rewarded for shopping somewhere?? Especially if you don't have to pay to sign up?? If you're going to be spending money in a store anyway, you might as well get something back in return. It just makes sense, and Staples makes it worth it! :)
Their store is clean and refreshing to visit. Their items are categorized into different corners of the store (so you don't have to run around in search of similar items--they are all close together).
What an Amazing, Positive atmosphere this store provides! :)
The employees themselves are incredible! I have had the pleasure of interacting with many of them throughout the years, and I am never disappointed. They are kind, respectful, knowledgeable about their products, care about their store and the customers, and work together as a team.
It really is an incredible place! Come shop here!! I know you will love it just as much as I do! :)
Their in-store products vary on a regular basis, always bringing in new items to explore, and their online Kiosk is conveniently placed in-store with many employees happy to help navigate you through the process if needed. The Kiosk offers THOUSANDS of products, gives detailed information about each one, provides estimated delivery options, and is SIMPLE and convenient to use! :)
Heston (the head manager) encourages honesty, friendliness, team-work, and respect. He leads by example in this manmer, lifting his employees up and encouraging everyone to do their best, always reminding that customer satisfaction is highly important. He is a high-quality leader creating high-quality employees! :) If there is anything Heston can do to make your experience better, he will go out of his way to do so. He is genuine, completely trust worthy, and encourages his employees to be the same.
The managers are kind and treat every situation fairly, and with the most respect possible! :)
I love going to Staples! I have bought from pencils all the way to computers there. The tech that helped me with choosing a computer was very knowledgeable and didn't try to sell me the most expensive one. He answered all of my questions and never made me feel rushed. They are willing to help you find what you need and the cashiers are great to talk to. I love to chat with them and they are always very polite and care to have a conversation with me. Great job, guys!
Staples is a US Electronics Store based in Logan, Utah. Staples is located at 1427 N Main St Suite A, Logan, UT 84341, USA.
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