This was by far the most miserable service and help I've ever received at any Verizon store anywhere in this country.
I am NOT happy with the service at this location.
They also never asked my dad for account info or verification, upon his arrival. All dealers are supposed to do this so it tracks all history for customers. another shady deal. these guys are crooks.
My dad went into the store today and the jerks charged him $20 per phone to move the contacts. I was so livid i called customer support with Verizon and they said that locations are to charge for moving contacts over, but that its only $10 per phone, not $20 like they charged my dad.
Phone isurance didnt even cover manufacturers defect in my phone kid at the store tryed fixing it and physically broke the phone and the store wouldnt replace it I imedatly dropped verizon and went to tmobile
I had a good experience with Mark at this location. There were some problems with one of my wireless products and mark was diligent until my situation was resolved.
NOT happy with service. A lot of bait and switch going on here at this store. Inept international customer service. Leaving as soon as my phone breaks or gets lost.
We stood in line for OVER an hour waiting. We were next in line and then when it was finally our turn someone cut in front of us, just to pay a bill. When I mentioned that we were next the store attendant continued to help them.
Yesterday, I was in SLC at a corp location for Verizon and upgraded two phone lines for my parents. While in the store Verizon's system was down so our new phones could not be switched over in store and they said it would take 2 hours. My parents had to drive back to Logan, so I told them to find a Verizon dealer to help them with activation and moving contacts.
these guys are shady and i will NEVER recommend this place to anyone. Luckily, the support girl with verizon was helpful and she credited me back half of what my dad paid.
Ensignal Verizon Wireless Premium Retailer is a US Electronics Store based in Logan, Utah. Ensignal Verizon Wireless Premium Retailer is located at 660 S Main St #110, Logan, UT 84321, USA.
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